AI & ML
AI Patient Triage Platform
Cut triage time by 63% across 12 clinics
HealthcarePythonPyTorchFastAPINext.jsAWS
HealthTrack Inc
63%
Triage time reduced
12
Clinics deployed
94%
Prioritization accuracy
7 days
First milestone
Client Overview
HealthTrack Inc operates a network of outpatient clinics across Texas and needed to reduce the time nurses spent manually triaging incoming patients.
The Challenge
Nurses spent up to 9 minutes per patient categorizing symptoms by hand, creating bottlenecks during peak hours and inconsistent prioritization across locations.
Our Solution
We built an NLP triage assistant trained on de-identified intake notes that suggests a priority level and likely department in real time, with a clinician always in the loop. The model is served behind a monitored API and integrated into their existing intake portal.
Results
63%
Triage time reduced
12
Clinics deployed
94%
Prioritization accuracy
7 days
First milestone
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